Our continued growth is based on our philosophy to commit a dedicated project engineer to be responsible for each given client / project. In this way, we provide a positive communication contact throughout projects from original inception, design, installation and to after sales support – to ensure continuity and complete client satisfaction.
It is this proven philosophy and attention to detail that ensures customer loyalty and repeat business.
RAXEL offer a ‘one stop source’, enabling them to provide other services in support of major ‘turnkey’ solutions.
All RAXEL Sales Engineers produce full Project Specifications including CAD design prior to providing a full Project Management Service through to completion. Our client commitment continues into an all encompassing after-sales service.
It is our belief that on larger contracts the key to successfully completing a project on time and within budget is the presence of the dedicated project engineer on site. It is this measure which we believe sets us apart from our competitors.